FAQs

Are pets allowed?

We love animals!  However, at Villa Alalá we do not accept pets.

Are there any cleaning fees or additional charges?

For stays of three nights or less cleaning fees apply.  

A security deposit is required.

Please enquire at time of booking.

What is your cancellation policy?

* Full refund if cancelled within 48 hours of booking.

* 50% refund if cancelled 30 days or more prior to check in date.

* No refund if cancelled less than 30 days prior to check in date. 

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* Cleaning fees are refunded if you cancel before check-in.